As part of the renewal of our online shop we're also renewing our e-ticket!
The new ticket will be first introduced to passengers using our online shop with a mobile device. The e-ticket will still be delivered to your e-mail address, but unlike the old ticket which was a pdf-attachment, the renewed ticket is now opened in the browser from a link in the covering email. Therefore you need an internet connection to open the new ticket.
If you don't have internet access on your device you can always print the ticket out or take a screen shot of it before your journey. Please note that the QR code along with the route and date info of the ticket has to be readable on the screen shot or the printout.
Of the left: The covering email with the link to the ticket. On the right: The new e-ticket opened in a browser.
On the new e-ticket the out and inbound journeys of a return trip are presented on separate tabs. The information for each trip can be accessed simply by just clicking the tab. The ticket also contains a link to its receipt which can be found by scrolling down past the QR code.
A new feature of the ticket is that all passengers and journeys of one purchase are all presented on the same ticket. If you want to send the ticket to the other passenger/s, you can simply forward the email containing the link to them.