Lost & found
Helsinki region public transport (HSL-area except for U-lines)
If you have lost your Travel Card, you can contact HSL’s Customer Service after 4pm on the day (Mon-Fri) following the loss, tel. 09 4766 4000 (Mon-Fri 7am-7pm, Sat-Sun 9am-5pm), or contact a Travel Card service point.
All other lost and found items left on HSL’s public transport services are taken to Finland’s Found Property Service (Suomen Löytötavarapalvelu) located at Mäkelänkatu 56, 00510 Helsinki.
The lost and found office is open Mon-Fri 10am to 6 pm and Sat 10 am to 2 pm, but they have 24 phone service. You can contact the office by phone at 0600 41006 (1,98 €/min + mnc during office hours, higher rates on evenings and weekends. See the full price list here.)
The office charges a fee for the lost and found items.