Lost and found goods
Express services and regional U-lines on HSL area
Lost goods found on our express coaches are delivered as soon as possible to Suomen Löytötavarapiste located at Kamppi shopping centre, Narinkka 3, 00100 Helsinki, tel. 0600 04401 (1,98 €/min+lnc on weekdays, higher rates on weekends).
The phone service hours are Mon-Fri from 8 am to 9 pm, Sat 9 from am to 6 pm & when shops are open also Sudays from 12pm to 6pm. The service point is open Mon-Fri from 11 am to 6 pm. The office charges a fee for the lost and found items.
Matkahuolto travel cards found onboard our buses are delivered to Matkahuolto.
All found HSL Travel Cards are delivered to HSL. You can contact HSL’s Customer Service after 4pm on the day (Mon-Fri) following the loss, tel. 09 4766 4000 (Mon-Fri 7am-7pm, Sat-Sun 9am-5pm), or contact a Travel Card service point.